Flowering With Too Many Possibilities
(A little old lady approaches me as I’m working in our small petite department.)
Lady: “Hello! I’m looking for a petite shirt I saw online. Could you help me find it?”
Me: “Of course! We don’t get everything online in the store, but if it’s here, we’ll find it.”
(I start going through the racks.)
Me: “What’s it look like?”
Lady: “It’s floral.”
(I pause for a second. Please note, it’s spring in a woman’s clothing store. Everything’s floral.)
Me: “Okay, what color is it?”
Lady: “It’s floral.”
Me: “Um, okay, but are there any prominent colors? Maybe green, blue, pink?”
Lady: “It’s floral.”
(Giving up, I proceed to show her every floral shirt in the department. She rejects each one, and every time I ask for more to go on, she replies, “It’s floral.”)
Me: “I’m sorry, miss, but it doesn’t look like we carry the shirt you’re looking for. We can order it for you online, if you like.”
Lady: “What? Why don’t you have it?”
Me: “Well, we’re a fairly small store, and our petite department is especially small. We can’t fit everything online in here.”
Lady: “But… it’s floral!“






