The Only Floor That Should Be Discussed Is The Sales Floor
(I work in the animal department of a big pet store chain. My job is to take care of all the animals in the store, answer customers’ questions, and sell the animals. I tend to lurk around the rodent department because it’s what I know best, and I help customers when I see them browsing. This day there is a young couple eyeing the hamsters, and I speak with the woman.)
Me: “They’re cute, right? Were you looking at getting a hamster today?”
Customer: “Yeah, they are cute. We’ve never had a pet before, and we both work full time, so we thought it was time for one.”
Me: *already getting the gut feeling* “Okay, well, let me walk you through a bit about hamsters.”
(I explain their nesting habits, their personalities, everything. I show the cages, the food, and everything they could need, give a rough price estimate, explain how often they need to clean the cage, tell them to find an exotic/small animal vet, etc.)
Customer: “Hmm. Well, don’t the cages stink?”
Me: “Not if you take care to clean them often enough.”
Customer: “Can’t we just let it run around on the floor?”
(Needless to say, I pointed at the aisle with the animal books and told them they should probably do a bit more research before they bring an animal home. I’ve since quit working there.)