Floods Cause A Whole Raft Of Problems
(Queensland is suffering major flooding throughout the state. I’m tracking a customer’s order that was placed last week and still hasn’t arrived.)
Me: “Okay, I’ve tracked your order with our courier. Unfortunately, due to flooding there are a lot of road closures which is why your order has not been delivered.”
Customer: “But it’s not even raining that much, and the water isn’t that high in the streets.”
Me: “I am sorry for any inconvenience but the courier can not risk driving through flood water.”
(Long pause.)
Customer: “So it won’t be here today?”
Me: “Not unless you have a boat.”
This story is part of our Perfect Comebacks roundup!
Read the next Perfect Comeback story!
Read the Perfect Comeback roundup!
Question of the Week
What is the most stupid reason a customer has asked to see your manager?