Flip It, Crush It, Then Reverse It
Me: “Thank you for calling [tech support]. How can I help you?”
Customer: “I need to return this phone. I don’t use it.”
Me: “Okay. I see you are still under your buyer’s remorse period and–”
Customer: “Yes, take it back.”
Me: “So, you have the original packaging and the receipt?”
Customer: *proudly* “Yes!”
Me: “Great, and is there any damage to the phone?”
Customer: “I ran over it with my car.”
Me: “Well, then. Unfortunately, ma’am, we can’t take it back.”
Customer: *irate* “But it’s still within the first thirty days!”
This story is part of the “Customers Who Don’t Know How The World Works” roundup! This is the last story in the roundup, but we have plenty of others you might enjoy!
10 Stories About Customers Who Don’t Quite Know How The World Works
Read the first roundup story!
Read the roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
