Flaws And Effect

(We used to have a candy topping for a certain holiday drink. It was discontinued because people found it unpleasant. One customer went as far as to claim that a barista “must have dropped fried rice from their lunch into the drink.” There had been a minor incident over it, and the customer was outraged. This takes place the following year in the drive-thru.)

Coworker: “Hi, here’s your latte! Have a nice night.”

Customer: “Where’s the candied ginger from last year? I only ordered this because I wanted the ginger. I’m not going to enjoy my drink as much now!”

Coworker: “Well, we don’t use it anymore because people didn’t like it. Someone even insisted there was rice in their drink! Isn’t that kind of funny?”

Customer: “Oh, yes… I remember. Uh… that was me, actually.” *drives away sheepishly*