Fishing Through The Lost And Found
Customer: “Have you got a lost and found? I left something here last week.”
Employee: “Yes. What was it?”
Customer: “A bag with my things in. I think I put it down by the door when I was putting my coat on.”
Employee: “Was it something you bought here?”
Customer: “Yes, it was my goldfish and fish food and some dog chews.”
Employee: “Oh, that was yours! Yes, we have your bag. I’ll go and get it for you, and then you can choose some new fish.”
Customer: “What happened to the ones I bought?”
Employee: “We put them back into the tank. It’s fine. We made a note of what was in there; you can just pick out new ones.”
Customer: “I already picked the ones I wanted. Why didn’t you just keep them for me?”
I had to leave so didn’t hear the end of the conversation, but I sure feel sorry for that poor employee having to explain why they couldn’t keep a bag of live fish for a week.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.