Fire-Cooked Pizza

, , , | Right | March 5, 2020

(I work at a pizza chain place. It is thirty minutes before closing time. A customer walks in who I remember seeing once in a while. Someone else is usually helping him at the cash register, but tonight there is only me and a driver because it’s almost closing time.)

Me: “Hi, welcome to [Store]. How may I help you?”

Customer: “Hi. Let me get a half and half pizza — half pineapple, half pepperoni — on an extra large.”

Me: “All right, so that’s half pineapple and half pepperoni on an extra large. That would be [price].”

Customer: “Yes. Please make sure it’s half pineapple.”

Me: “Sure.”

Customer: “And half pepperoni, right?”

Me: “Yes, half pepperoni and half pineapple.”

Customer: “Okay.” *pays me*

Me: “That will be ready in about fifteen minutes.

(I proceed to make his pizza. The customer then goes to have a seat, but in less than one minute he suddenly jumps back up and runs to the counter.)

Customer: “IT’S EXTRA LARGE, RIGHT?!”

Me: “Yes, sir.”

Customer: “Okay, and half pineapple, right? And half pepperoni?”

Me: *starting to get annoyed but still being courteous* “Yes, sir.” *repeats the order*

Customer: “No, no, I just want to make sure.” *repeats the order again*

(The customer then sits back down. This happens at least three more times, and on the last three times, I have to shout out his order back while making his pizza instead of running back to the counter because otherwise, I will never finish his order. Then, I realize he becomes quiet for a few minutes. I turn to look at him and I realize he is standing next to the fire alarm trigger. Oh, God, I hope he’s not going to!)

Me: “Excuse me, sir, please don’t…”

(I don’t finish my sentence before the customer pulls the fire alarm trigger. The fire alarm starts going off.)

Me: “Excuse me, sir, what did you do that for?”

Customer: “Oh, sorry about that. Is my pizza ready yet?”

Me: “No, your pizza is not ready yet. Why did you pull the fire alarm?”

Customer: “Oh, sorry, I didn’t know. So, how long is my pizza going to take?”

Me: *doing everything I can to not curse at him* “In a few minutes, sir.”

(Within a few minutes, the fire department comes in and asks me what happened. I explain and they reset the fire alarm trigger. I still need the code for the fire alarm system to turn off the blaring noise. I call the supervisor but get no response, so I call the fire system company and they tell me that they will have to send one of the officers to our store to reset the system.)

Customer: “Is my pizza ready?”

(I was amazed that I still had not yelled at this customer and thrown his pizza away and told him never to return. I reckon this guy must have had a mental problem. At this point, I also had several customers who were calling me to order pizza; I had to turn down all orders because of all the craziness that was happening. After about thirty minutes, the fire system guy finally arrived to reset it and I was able to leave the store about one hour later than usual.)

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