Finally Registers Where You Are

, , , | Right | January 25, 2019

(The way the store is set up, when you walk in the front doors, registers three through six are immediately along the front wall to the left, with the customer service station and registers one and two in front of them. There’s one line for all registers starting just behind the customer service station and snaking toward the side wall and back to the opening between registers one and three. I am on register one. A woman walks in with a return when I happen to be away from my register cleaning, but mine is the only one with a light on.)

Security Guard: “She’ll take you on register one, ma’am.”

(The woman looks around at all the numbers, confused, and walks up to register three.)

Security Guard: *pointing* “She’ll get you on register one.”

(As I thread my way back around toward my register, the woman walks up to register one, looks up at the lighted number, PASSES IT, and starts winding her way down the line from the registers to the start of the line.)

Me: “Ma’am, I’m on one, right over there.” *points*

(The woman continues down the line to its start, getting to the “enter line here” sign just as I get behind my register, then turns and looks at me expectantly.)

Me: “I’m on register one, right here.” *indicates the counter in front of me*

(She looks like she finally gets it for a second and starts to walk out of the line around the customer service station, which is the shorter way to go, but halfway around starts looking confused again, checking the numbers above the registers. But since there’s really only one way to go at this point, she ends up in the right place in front of me, which was exactly where she had started when she walked in the door.)

Customer: “Oh, THIS is where it is. I didn’t know that. Someone could have told me. I wouldn’t have had to walk all around if someone had told me.”

Me: “…”

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