Finally At The Meeting Point

, , , | Right | July 21, 2020

I am covering reception as our receptionist has the morning off. I get a call from a woman. Our company name has a man’s name in it, and my coworker’s name is a very obvious man’s name.

Me: “[Company], [My Name] speaking; how can I help you?”

Caller: “Hi, I’m looking for [Company Male Name]?”

Me: “Uh… yes, that’s part of the name of our company, but who are you looking to speak with?”

Caller: “Oh! Uh…”

I hear the sound of some papers being shuffled around.

Caller: “Let me see if I can just find that name… [Coworker]?”

Me: “Oh, yes, [Coworker]. Unfortunately, he has just stepped into a meeting and will only be out in the next hour; would you like to call him then? I can let him know you called, so he will be expecting to hear from you.”

Caller: “Is that a man or a woman?”

Me: “Um, [Coworker] is a man.”

Caller: “Oh, great, so can I speak with him?” 

Me: “As I said, he’s just stepped into a meeting; you can call him in the next hour when he is available.”

Caller: “It’s just that he sent us a query, and it got redirected to my branch, and we do [certain work], and I’m the person that can help with this query, so I’m calling him to give him feedback.”

Me: “Yes, that’s fine, but he’s in a meeting; he will only be available in the next hour.”

Caller: “But he sent me this query and I’m supposed to speak with him, sooooo…”

I am getting frustrated as my incoming calls are backing up, and coworkers are standing at my desk waiting to ask me for assistance.

Me: “He. Is. In. A. Meeting! He will only be available in an hour. He is unavailable right now. I am unable to put you through, as he is in a meeting.”

Caller: “Ohhhhh, is he in a meeting? All right, I’ll call him back; when will he be done?”

This was the first call of the day; I was already exhausted.

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