Fifty Shades Of Unacceptable Behavior
I worked in cosmetics at a major department store. This store was terrible at getting in enough product every week. We would get two foundations maybe, two powders, etc. So, of course, I was always out of product. It was also one of the only areas that carries several brands of cosmetics for darker skin.
I had a lady come in looking for a shade of foundation I was out of.
Me: “I’m sorry, ma’am, but we’re out of that shade right now.”
Customer: *Screaming* “You’re racist! You refuse to sell those shades because you’re racist!”
Then, she tried to grab me from across the counter. When I moved back too far to grab, she tried to SPIT ON ME.
That was the first time I had a customer spit on me. I wish I could say it was the last.
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.