Fickle Over A Nickel, Part 2
(I am currently checking out a line of customers. I hand a lady her change which is roughly $0.94. She counts it then hands me back a nickel.)
Customer: “This is not a nickel. This is Canadian. I want an American nickel.
Me: “Ma’am, it is still worth five cents. Any store will accept it.”
Customer: “IT’S NOT AMERICAN!”
Me: “Okay, ma’am, let me call my manager. She has to open my drawer for me so that I can exchange the nickel.”
(I call the manager and pray for her to hurry up.)
Customer: “IT’S NOT AMERICAN!”
(My manager is being very slow and thankfully the customer behind her pulls some change out of his pocket and hands her a nickel.)
Customer #2: “Here, ma’am. Take this.”
Customer #1: “Thank you.”
(Customer #1 begins to walk to the door but overhears me talking to Customer #2.)
Me: “Here, sir, would you like this Canadian nickel, it is still worth five cents.”
Customer #2: “Thank you.”
Customer #1: *standing half way out the door shouting at me* “IT IS NOT AMERICAN!”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.