Ferped Up Beyond All Reason
(I work at a community college. We have release forms, called FERPA release forms, which a student must sign to allow us to share their information with someone else, like a parent.)
Me: “Can I help you?”
Mother: “I need to get copies of both of my son’s schedules. I have their socials. And they both signed the FUBAR.”
Me: “… The… the FUBAR?”
Mother: “Yeah, the FUBAR release.”
Me: “Oh! you mean the FERPA release form?”
(I’m trying REALLY hard not to laugh at this point, and I think she can tell.)
Mother: “Whatever. FUBAR, FERPA, same thing.”
Me: “Not really…”
Question of the Week
Have you ever served a bad customer who got what they deserved?