Fat Chance At Enforcing Your Ugly Opinions

, , , , | Right | January 14, 2019

(I work in a UK clothing store that sells fairly expensive but good-quality clothing, and I recently encountered one of the weirdest days. A shopper, in her thirties I’d say, with a walking stick, comes up to me at the service desk.)

Shopper: “I’m really sorry to bother you but I need some help. There’s a lady in the store who has been following me around and telling me to leave now. I’ve not done anything wrong, I hope.”

Me: “Is she a member of staff?”

Shopper: “No, she’s not wearing your uniforms or name tags, and she’s got a coat on and seems to be shopping. She just keeps following me, and it’s kind of scaring me now.”

(I see a lady coming straight for the desk, pointing at the woman I’m talking to.)

Rude Lady: “You! You! I told you to leave!

Shopper: “That’s her. I don’t know what I’ve done wrong.”

Rude Lady: “You!” *pointing at me now* “Get this out of the store!”

Me: “Okay, what is the problem? Has something happened?”

Rude Lady: “Are you blind?! Have you seen her? It’s revolting!”

Me: “I’m sorry, but I don’t see the problem. She looks perfectly fine to me.”

Rude Lady: “You are stupid. This is an expensive shop, yes? For beautiful people. Fat cripples don’t belong in here.”

(The first shopper looks like she’s going to cry. I honestly think she looks better than this rude woman. She does weigh more than this rude woman, but that’s no indicator of beauty or lack of.)

Me: “We welcome all shoppers, providing they have good manners and behave well in the store. I’m not throwing people out just because you don’t like the look of them.”

Rude Lady: “Right, well, your manager will be hearing of this. I’m sure once I say you’ve let disgusting, fat tramps in the store and lost all my business in the process, you’ll be looking for another job.” *turns to the original shopper* “And you! I’d better never see you again in any of my stores. You chose to be fat, so you chose to look revolting.”

(The rude lady stormed out, and I spent the next ten minutes reassuring the poor shopper that not only would she not be thrown out of the store, but that the rude lady was now banned from here and we’d have the video footage to back up why.)

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