Family Values, Part 2

Me: “Welcome, how can I help you?”

Customer: “Why haven’t I received my movie?”

Me: “Which one was it?”

(He gives me the name of the movie, and I check on the computer to see if that title is available.)

Me: “Sorry, sir, we don’t have it on stock yet, but we will have your copy by Wednesday.”

Customer: “But you have it already for rental!” *goes to the shelf and brings me one of the cases*

Me: “Yes, but those are for rental only. We receive a few copies for rental only, and a few days after we get the ones for sale.”

Customer: “Then give me this one.”

Me: “That one is exclusively for rental.”

Customer: “F*** it. I’m leaving!” *storms out of the store with the DVD*

Me: “Hey!”

(I call mall security. A few minutes later, a guard comes laughing to the store.)

Guard: “Is this the stolen DVD?”

Manager: “Yes, thank you.”

Guard: “We found him trying to get in his car and two kids were inside. When we got him the kids started to cry, but not because we were taking his grandpa into custody.”

Me: “Then why?”

Guard: *laughs* “They were crying because they weren’t getting the movie today.”