Family-Friendly Versus Family-Making

(Way back when they’re still a thing, I work at a video rental store. We don’t have an adult film section at all and we are trained with a scripted response for anyone who asks. One particularly busy night, I am oh, so lucky to be the one to answer the phone and get this gem of an exchange:)

Me: “Thank you for calling [Store]. This is [My Name]; how may I help you?”

(I can hear several children screaming in the background.)

Caller: “Yeah, what’s your p*rn section like?”

Me: “Excuse me, sir? Our…?”

Caller: “Your p*rn section! You know, the little room behind the curtain!”

Me: “I’m sorry, sir, but [Store] is a family establishment and thus we do not have an adult section.”

Caller: *getting suddenly irate* “YEAH? WELL, FAMILIES NEED TO F***, TOO!”

(He hung up on me — more like slammed the phone down — and all I could do for a moment was stare at the handset in confusion before carefully putting it back on the cradle.)