The Family That Eats Together Isn’t Seated Together
(My kids and I are going out to eat with family friends. I have my two kids, and my friend and her husband have their two kids. We enter a restaurant and wait for someone to seat us.)
Host: “Have you been helped yet?” *he’s been there, talking to the only other host and hostess since before we walked in*
Me: “Not yet. There are seven of us: three adults, four kids.”
Host: *looking at his chart* “Um… Okay… Do you all have to sit together?”
Me: *thinking I didn’t hear him right* “Sorry, what?”
Host: “Do you all want to sit together?”
Me: “Uh, yeah.”
(The host says he’ll be back and will check. He comes back, doesn’t pick up any menus, and seats us at a table. When the server arrives she has to go get us menus, silverware, and everything.)
My Friend: *turns to me* “Next time we should say, ‘Yeah, great! We didn’t know you offered childcare here, too! Go ahead and put the four kids together; we adults will sit in the bar.’”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.