Fake Childlike Behavior

, , , , , | Right | June 25, 2019

(A couple enters the furniture store where I work. They are older folks, and they say they are looking for many things. I give them a very short version of the floor layout and ask them if it is all right for me to check on them sometimes to make sure their questions are answered. They say this is fine. The first time I check on them, the very friendly husband asks me some questions, and I answer them and then dismiss myself to allow them to keep looking in peace. The second time I check on them, the husband finds a very nice oak CD rack and asks me if we have anything more narrow. I tell him I might, and that I’ll check around the store and catch up to them in a few minutes. I dismiss myself after answering another question of his about a table. I find an item that matches the description of the oak CD rack, but I cannot find the husband for the life of me. I see the wife walking by and go to inform her that I’ve found it.)

Me: “Oh, ma’am, about that item your husband was looking–”

Woman: “Look, I didn’t come here to chat! I came here to just look!

Me: “I’m sorry, ma’am, I didn’t mean to offend you.”

Woman: “Well, you did!’

Me: “Just trying to feed my children, ma’am.”

(With that, I looked down at the floor, turned on my heel, and walked away pitifully. It had the desired effect — I don’t even have kids — and the customer lost all of her zeal, looked down at the floor, and walked straight out of the store in shame. Maybe she’ll think twice from now on before she explodes on another retail salesperson for no reason at all.)

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