Faith In Humanity? How Cute
(I work in a copy shop. Our self-serve machines run on credit cards or preloaded cards you can get at the cash registers. The following exchange happens far too often with different customers:)
Customer: “The copier won’t work! It says to put in a card!”
Me: “Yes, you need a credit card or a prepaid copy card.”
Customer: “I don’t have a credit card!”
Me: “Okay, then you put money on a copy card.”
Customer: “Why can’t I just make my copies and then pay you after?!”
Me: “Because the machines don’t work without a card.”
Customer: “But you should change it so I can pay you after!”
Me: “Yeah, but then people would just leave without paying for their copies.”
Customer: “I don’t think anyone would ever do that!”
(Yes, they would.)
Question of the Week
Have you ever served a bad customer who got what they deserved?