Failed The Name Game, Part 6
Tech Support | Right
| December 8, 2015
(My company handles hardware and software issues for several well-known fast-food chains. We get a ticket that I need to call the store on to confirm some information.)
Me: “Hello, I’m with [Company], your hardware company. Is the manager on duty available?”
Customer: “Umm, no [Manager] left and [Other Manager] left.”
Me: “Okay. What is your name?”
Customer: “I don’t know. Let me check.”
Related:
Failed The Name Game, Part 5
Failed The Name Game, Part 4
Failed The Name Game, Part 3
Failed The Name Game, Part 2
Failed The Name Game
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
