Failed The Name Game, Part 5
Coffee Shop | Right
| November 1, 2015
(The coffee shop I work in has loyalty cards that we can scan, which will come up with the customer’s name on the screen. On this particular day, an elderly man in his mid-60s comes in to buy a coffee and then gives me his loyalty card to scan. After I’ve scanned it, I look at the name on the screen…)
Me: “Sir, are you sure this is your card?”
Customer: “Absolutely, why?”
Me: “Well, you just don’t look like a Penelope to me.”
Related:
Failed The Name Game, Part 4
Failed The Name Game, Part 3
Failed The Name Game, Part 2
Failed The Name Game
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
