Fahrenheit 2011
Customer: “That boy is sitting at the corner over there reading your book!”
Me: “I’m sorry, ma’am. Is he bothering you in any way?”
Customer: “No, but he is reading a book that he has not paid for yet. He’s like, almost halfway done!”
Me: “That’s okay, ma’am. We allow our customers to come and read our books here.”
Customer: “Why the h*** do you let people do that?”
Me: “Well, sometimes people want to see if they like how the book is written before spending money on it.”
Customer: “Yeah? Well, poor people shouldn’t be allowed to read!”
This story is part of the snobby customers roundup!
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Question of the Week
Have you ever served a bad customer who got what they deserved?