Facts Versus Opinions: It’s Life Or Death
(My dad and I are out running errands when we pull into a gas station to fill up. A young couple pulls up nearby and I overhear their conversation. The guy gets out of the running car to pump gas, then the girl leans over and turns the engine off.)
Guy: “Hey, why’d you turn it off?”
Girl: “You aren’t supposed to run the engine while you pump gas.”
Guy: “What? Why not?”
Girl: “I don’t know; those are the rules.”
(They go back and forth for a bit so I decide to intervene.)
Me: “Engines run on combustion. Putting gas in a tank that’s running could cause a fire.”
Girl: “See?”
Guy: *skeptical* “Well, people can believe what they want to believe, but we’ll do it your way.”
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.