Fabricated Prices
(I get the following phone call:)
Me: “Thank you for calling [Store]. This is [My Name]. How can I help you today?”
Caller: *long pause* “Uh, do you sell fabric?”
Me: *wondering to myself what caller thought the fabric in the store’s name meant* “We certainly do.”
Caller: “Well, how much is it?”
Me: “It depends on the fabric. We have some as low as $1 a yard all the way up to $45-$50 a yard.”
Caller: “Oh, I can’t afford that much.” *click*
(Wish I could tell you that was an unusual call, but I get it several times a month. Maybe we are supposed to just give away the fabric from the fabric store that doesn’t stock fabric.)
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
