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Extremely Last Minute Shopping

, , , | Right | April 5, 2010

Me: “Hello, ma’am! Is there something I can help you find?”

Customer: “Yes, I’m looking for this jacket for a ski trip. Do you have this one?”

Me: “Yes, ma’am. They are over there on that fixture. Let me know if I can check for a size in the back.”

(The customer goes off, looks at the jackets then comes back.)

Customer: “There wasn’t the size I needed on the rack. Could you check in the back?”

Me: *checks in back* “Sorry, ma’am. We don’t have that size.”

Customer: “What?! Why don’t you have it?”

Me: “Well, I can order it for you. It will only take about a week.”

Customer: “I can’t wait a week.”

Me: “We can also expedite shipping. When do you leave?”

Customer: “I’m on my way to the airport.”


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