Extremely Last Minute Shopping
Me: “Hello, ma’am! Is there something I can help you find?”
Customer: “Yes, I’m looking for this jacket for a ski trip. Do you have this one?”
Me: “Yes, ma’am. They are over there on that fixture. Let me know if I can check for a size in the back.”
(The customer goes off, looks at the jackets then comes back.)
Customer: “There wasn’t the size I needed on the rack. Could you check in the back?”
Me: *checks in back* “Sorry, ma’am. We don’t have that size.”
Customer: “What?! Why don’t you have it?”
Me: “Well, I can order it for you. It will only take about a week.”
Customer: “I can’t wait a week.”
Me: “We can also expedite shipping. When do you leave?”
Customer: “I’m on my way to the airport.”
This story is included in our impossible requests roundup!
Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.
