Extremely Dis-concert-ing

Me: “Thank you for calling [Library]. How may I be of assistance?”

Caller: “Yeah, my son said he wanted to check out some CDs. Do you guys have CDs?”

Me: “Of course. Can you tell me what type of CD he’s looking for?”

Caller: “What do you mean?”

Me: “I mean is he looking for audiobooks, computer games, music?”

Caller: “I don’t understand.”

Me: “I’m sorry, let me be more clear. Did he want–”

Caller: “No, I mean I don’t understand what you said before.”

Me: “I was just asking if you knew what type of CD he was looking for. Like audiobooks, or music, or–”

Caller: “Wait, what’s that?”

Me: “What’s what?”

Caller: “That thing you just said.”

Me: “What, music?”

Caller: “Yeah, what’s that?”