Extreme Rollercoasters Warrant Extreme Reactions
I am a manager at an amusement park in Eastern Europe. Our main rollercoasters have a strict rule: you must be 140cm+ to ride them, otherwise you are in a big danger of sustaining very serious injuries or worse.
I hear a couple with a small kid arguing about this rule with the rollercoaster staff.
Customer: “You will allow my kid on this rollercoaster. I am the customer, and I know better what is suitable for my kid!”
The customer shouts and swears, promising to shut down this place if we don’t comply.
I approach.
Me: “Hello, I’m a manager at this park. I heard your conversation. I am sorry, but those are the strict rules regarding the safety of our—”
The customer interrupts me and starts shouting again, telling me the same things he told my staff.
Me: “Sir, don’t worry, I will take care of this—” *I look at my staff.* “—and I promise to even include the police in this matter.” *I keep staring at my staff.*
The customer starts smiling, thinking I’m gonna punish my staff for disobeying his demands.
I call the police in front of them:
Me: “Hello, this is [My Name] from [Amusement Park]. We have a policy here that only people who are above 140 cm are allowed to ride. If you’re shorter, you are basically risking losing your life. Now I have a couple with a child, approximately 120 cm tall. My staff refused to let the kid ride, but they keep insisting, and they even threatened us if we disobey. I have a strong feeling they are doing this on purpose; they are putting their child at risk of death on purpose. I want you to come and investigate this matter.”
Client: *Jaw dropped.* “What did you do? Okay, we’re leaving!”
They try to leave. I wave over our security guards.
Me: “I’m sorry, but right now you are under civil arrest, which is legal in this country. We will be waiting for the police to arrive.”
The police came fifteen minutes later. I told my story, they arrested the father and mother, and called one of their relatives to come and pick up the kid. They took my testimony, I gave them my contact information, and they left. Never heard about that family again.
