Extra Coating Of Generosity
(It’s about 32°F out. I’m walking into the store before my shift; I’m not wearing a coat because I forgot it at home. I am stopped by a customer loading his groceries into his car.)
Customer: “You must be freezing!”
Me: “Oh, it’s not so bad.”
Customer: *shakes his head* “It’s too cold to not have a coat! You should hurry inside!”
Me: “I will; have a good day, sir!”
(Half an hour later, the same customer comes through my line with a brand new winter coat draped over one arm.)
Customer: *hands me the coat* “Everyone deserves to be warm in the winter.”
Me: *shocked* “Thank you, sir, but I can’t—”
Customer: “Don’t worry about it; just pay it forward.”
(He left before I could get another word in. Not personally needing the coat, I donated it to a local coat-drive, along with $200 my co-workers and I collected by sharing the story amongst ourselves and other customers.)
Did you find this story using our Grocery Store Workers roundup?
Question of the Week
Have you ever served a bad customer who got what they deserved?
