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Exposing Himself As Being THAT Type Of Customer

, , , , , , | Right | June 7, 2019

(I work at a major video game store where we handle a lot of used products. This includes taking in products, and the law considers us a pawn shop. It is within my first three months on the job. A father and son walk up to my register.)

Me: “Hey, guys, how can I help you today?”

Father: “My son would like to trade in this game.”

(I go through the standard procedure of looking through the cases to ensure there are discs and checking the quality of them. They are older games for a less popular console, and they are in quite bad shape, but we can give him something for them.)

Me: “Okay, that will be $8.45 on a gift card. I just need to see a piece of ID.”

Father: *yelling* “What?! I didn’t need to show ID last time I traded games in! I just did it!”

Me: “I am sorry, sir, but the law states that I need a piece of ID to take the trade-in or I cannot complete the transaction.”

(Now the assistant manager, who is working beside me, steps in.)

Manager: “Sorry, but [Company] cannot take your trades without a piece of ID; it’s both our company policy and the law.”

Father: *throws the ID at me* “Here, take the f****** ID!”

(The customer is now yelling very loudly and angrily in another language.)

Manager: *grabs the ID off the table while I stand shocked* “You do not throw things at my employees, and you do not treat either me or him with this behaviour in my store. Now get out.” *puts the ID with the games and puts them on the counter*

Father: *calming down slightly* “Okay, my friend. I am sorry, my friend.”

(He hands me the games with the ID nicely. His son, meanwhile, is in tears beside him; I assume it is out of fear or shame.)

Me: “O-okay.”

(I quickly wrote down the information we required and returned the gift card with a receipt. As they were leaving the store, the father turned around and pulled his pants and underpants down, exposing himself to not only the two of us that were working, but also to the customers we had in the store, including multiple younger children and his own son. Unluckily for him, we had the entire event caught on two different cameras and had all his information from his ID. My assistant manager called the police. I don’t think they had much trouble.)

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