Explain It To Them Like They’re A Baby

, , , | Right | January 9, 2019

(I work for a small, family-run bookstore. One day I’m working in the store alone when a very elderly lady comes in. I offer to help her and she tells me she’s shopping for a present for a baby. I lead her to the children’s section and leave her to have a look around.)

Customer: *after looking at several books* “What’s the idea with these bits in books?”

Me: “Oh, those are our touch and feel books! They have fur and other textured things in there for children to touch.”

Customer: “Why?”

Me: “Uh… it’s interactive. For babies that can’t read yet.”

Customer: *clearly very confused* “So… They touch it, do they?”

Me: “Yes…”

Customer: “So, babies can’t read?”

Me: “Not normally, no.”

(The customer looked bemused and shuffled out of the shop muttering to herself. I had no idea the concept of touch-and-feel books could be so confusing!)

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