Exhausted All Other Excuses

(We run a small shop that sells and repairs motorbikes. We sell a small motorbike to a couple for their child. They come back in after a few days.)

Customer: “It’s running hot.”

Me: “Why do you think it’s running hot?”

Customer: “The exhaust melted a hole in my daughter’s $80 riding pants.”

Me: “Did she get burnt?”

Customer: “No.”

Me: “The riding pants have done their job, then. But what makes you think it’s running hot?”

Customer: “My husband touched the exhaust and burnt his hand!”