Everything’s Great Until People Get Involved
I made a small website for an acquaintance. A year and a half later, we ran into each other on the street.
Client: “I’m not satisfied.”
Me: “Sorry, with what? What’s wrong?”
Client: “I don’t know. People don’t use the website. I want my money back. People tell me I’ve paid too much and I don’t use it.”
Me: “It’s been way too long for a refund. I’m sorry you don’t use it, but I did everything you paid me to do.”
Client: “Can we settle on half the money, then?”
Question of the Week
Have you ever served a bad customer who got what they deserved?