Everyone Knows Germs Don’t Like Burgers
I went to a fast food drive-thru. It’s super popular but I’m unfamiliar with the menu. They have order takers standing outside so far ahead of the order screen you can’t read it, so either you know what you want or the order taker gives you options.
I ordered the basics: a sandwich, fries, and soda. When I saw the menu, I noticed other items I would have ordered, as well. But oh, well. Their loss.
At the pick-up window:
Me: “Can I have a print menu so I can be prepared next time?”
Employee: “Sorry, but because of [health crisis], we can’t hand out paper menus due to germs.”
And they handed me a paper bag of food and a paper drink cup.
Question of the Week
Have you ever met a customer who thought the world revolved around them?