Eventually Sweet About It

(I work in a very popular fast food chain. The following happens a few minutes before we close at midnight.)

Me: “May I help who’s next in line please?”

Customer: *comes up with a smile* “I just need a sweet tea. No sugar.”

Me: “All right, one unsweetened tea.”

Customer: “No… I said a sweet tea. No sugar.”

Me: “Uh, okay. So, an unsweetened tea. That’ll be—”

Customer: “NO! I want a SWEET TEA. NO SUGAR!”

(I stare at her a second, then to both the tanks containing the iced teas. She is getting angry and impatient. The few other customers in line are laughing quietly.)

Me: “Ma’am… I… I don’t…”

(It suddenly hits her and she literally face-palms.)

Customer: *quietly* “I need a sweet tea. No ice.”

Me: “Okay. That I can do!”

(I get her drink and she pays.)

Customer: “It’s been a long night.”

Me: “Same here. Have a good one!”