Even When They Get What They Want…

I am new in my job at a well-known crafting store, so of course, I don’t know where every single item in the store is.

A customer comes in looking for a specific kind of plastic bag that zips up. Not knowing where it is, I ask my manager through these headsets we wear at work to communicate with each other. They tell me that we don’t sell it.

The customer goes looking around for it and somehow finds what they are looking for. Then, they come back to me.

Customer: “Are you the person who I spoke to? Whoever told you that you don’t sell these is stupid. Just so you know, you guys do sell these.”

They stormed away to pay at the checkouts. They had a passive-aggressive attitude as they did so, and treated the employee there like crap. Then they walked out of the store, still pissed about the bags.