Even Owners Have A Stupid Quota
(A customer gives me a Canadian quarter. I refuse to accept it. He gets angry.)
Me: “Sir, I can’t accept this quarter. It’s Canadian.”
Customer: “So? I got it from somewhere in the US so you must accept it.”
Me: “No, sir, I can not. My drawer will come up short.”
Customer: “It’s not my fault someone gave me this quarter! Why should I take the blame for it? Take the quarter!”
Me: “Oh, I see. So it is my fault, then?”
Customer: “YES! Take the quarter!”
(I take a quarter out of my pocket and then throw that Canadian quarter across the room to a trash can.)
Customer: “Call your manager.”
Me: *smiling* “I am the owner, sir. How can I help you?”
Question of the Week
Have you ever served a bad customer who got what they deserved?