Equivalence, Meet Ignorance

Customer: “I’m looking for an outfit for a one-year-old girl.”

Me: “Sure, all of the twelve-month clothing is in this section.”

Customer: “No, she’s one.”

Me: “Right, so that would be over here.”

Customer: “You just said that was twelve months!”

Me: “Yes.”

Customer: *slowly* “I’m looking for ONE YEAR.”

Me: “Would you like to go up one size to 18 months?”

Customer: “Is there someone else who can help me?”

(I go and get my manager.)

Manager: “How can I help you?”

Customer: “Your employee doesn’t understand English. I’m looking for clothing for my one-year-old granddaughter.”

Manager: “The twelve-month clothes are over here.”

Customer: “What is WRONG with you people?”