Entree-Level Honesty

, , , , | Hopeless | April 5, 2019

I’m pretty strapped for cash, but I am out running errands and really want to have lunch at a new favorite spot that is having a “buy-one-get-one-free” deal on their entrees. I get there on the last day of the deal and place my order, but I realize the cashier forgot the deal when he tells me my total, so I gently remind him. He re-rings my order, but he doesn’t tell me my new total.

I take my receipt, get my drink, and sit down to wait for my meal; I plan on having the second entree for dinner. Halfway through eating, I decide to check my receipt, just to see which entree was taken off, and am surprised to see that both entrees were deducted, and I was only charged for my drinks and a few extras.

I’m not going to lie; I am sorely tempted to not mention it, seeing as I am super broke, but as a longtime reader of NAR, I don’t want to be that customer. Besides, I’d hate to see the cashier get in trouble later for entering the order wrong.

So, when I’m ready to leave, I approach the cashier — off to the side, so as not to alert his manager — and quietly show him my receipt, explaining I’ll be more than happy to pay for the incorrectly-deducted entree. To my surprise, he alerts his manager and explains what happened. I make sure to point out that I do not want the cashier to be penalized in any way, and that I am ready to make good on the balance, but the manager doesn’t seem to mind. She says, “Don’t worry about it; today was your lucky day!”

I’m really grateful to both of them for cutting me a break and not making me pay for the extra entree. I think the employees were surprised I actually made them aware of the error and offered to pay, but I know “what goes around, comes around,” and had I snuck out without mentioning it, it would have come back to haunt me later. Honesty sometimes really is the best policy!

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