Entitlement That Stretches To The Sun And Back

(I work at an amusement park. Every week, we run an event where we’re open late with lots of entertainment and a firework finale. The show is aimed at kids so we’re aware it’s a late night for them. We lose count of how many times we get asked this question, but this woman is a new level of special!)

Customer: “Excuse me. What time are the fireworks?”

Me: “We’ll set them off as soon as it’s dark enough, as early as we can.”

Customer: “Well, what time will that be?”

Me: “It will probably be about 9:00 pm; there will be an announcement just before so you have time to get a good spot.”

Customer: “That’s ridiculous! Why would you have them so late?!”

Me: “Sorry, but it’s not dark enough until then.”

Customer: “Don’t be so stupid! This is a kids’ park! How can you expect them to stay up so late?!”

Me: “I’m sorry, but it has to be dark so you’re able to see the fireworks. We can’t let them off until the sun’s setting or you wouldn’t see them.”

Customer: “This is so ridiculous! My grandson was looking forward to the fireworks! Now he’s going to be disappointed because you’re refusing to set them off any earlier!”