‘Entitled’ Doesn’t Even Begin To Cover It

(We are currently having a clearance sale. Kids’ clearance items are an extra 20% off. It either comes up when I ring up the item or there is a sticker on the tag that is the final price that already has the 20% taken off.)

Customer: “Don’t I get an extra 20% off of these items?”

(I ask my manager and she says that it’ll come up when I ring it up or the price on the tag is the final price. I tell that to the customer.)

Customer: “But I should get an extra 20% off.”

(Most of these items are already extremely cheap, as in $2.00 and under. My manager comes over to my register and explains to the customer what she already told me.)

Customer: “I don’t think you understand what I’m saying. These things should be an extra 20% off.”

(My manager apologizes again and says there’s nothing she can do. Customer continues to get angry and argue with my manager.)

Customer: “I’m a silver level cardholder! I’m entitled!”