Enough To Make You Quai
(I am trying to help a customer with a product while she is talking on the phone to her friend. Every time she asks me a question, she goes back to talking to her friend while I give her the answer so I have to repeat myself.)
Customer: “Do you have something that will help me with my period?”
Me: “Dong Quai.”
Customer: “I’m not crying!”
Me: “No, the product is called Dong Quai.”
Customer: “Oh.”
This story is part of our Tongue-Tied-Customers roundup!
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Question of the Week
Tell us your story about a customer who couldn't understand the most simple concept.