Enlarging Your Client Base

I work at a law office and part of my job is to screen potential new clients — PNC — to help our attorney decide if they have a case or not.

Today, this flashed on my screen from our online contact form.

“PNC requests a callback regarding car accident, and her insurance company is now refusing to cover the cost of a breast enlargement that her doctor stated was to help her balance after car accident caused spinal issues.”