Enjoying The Unexpected Fruits Of Their Labor
I’m a customer at a popular coffee shop. The drink I ordered is iced, comes in a clear plastic cup, and is dark pink in color. As soon as they call my name and the name of my drink, a man walks up and grabs it. I start to tell him it’s my order, but he takes a sip before I can say anything.
Customer: *Confused* “My latte is cold. Really cold. And it tastes fruity.”
Barista: “Uh, sir, that’s not a latte.” *Gestures to me* “And it’s actually hers.”
Customer: “Oh, I like it. It’s really good. I just didn’t expect it to be fruity.”
Barista: “Sir, that’s not yours. I have your latte right here.”
The man just walks away with my drink, muttering, “It’s fruity.” The barista and I just stare after him, dumbstruck.
Barista: *To me* “I’ll… make you a new drink.”
She offered to give me the latte, too, since she’d already made it and the man had paid for it anyway. I don’t drink coffee, so I told her to keep it. I offered to pay for the new drink, but she wouldn’t let me. I put a few extra dollars in the tip jar, instead.
Question of the Week
Have you ever met a customer who thought the world revolved around them?