Enforcing Good Change

| Schiedam, Netherlands | Working | December 31, 2013

(While looking over my receipt, I notice that the cashier has given me 45 cents in change instead of the 15 cents I should have received in return. The cashier has already closed his register and disappeared into the store again, so I hail the store guard and explain to him what happened.)

Guard: “So what do you want me to do?”

Me: “If you could get the cashier back please? I worked in retail myself and I know how annoying even a small discrepancy in the register can be.”

Guard: “Sure.”

(The guard leaves, while I continue packing my groceries into my bags. I look up to see the bewildered face of the cashier standing beside me.)

Cashier: “The guard said I gave you too much money?”

(I nod and point out the amount on the receipt versus the amount I physically received.)

Me: “It’s only 30 cents, but I know how even small amounts can mess up the daily tally.”

(The cashier stares at me, but slowly holds out his hand to receive the two 20 cent coins I received from him, with me holding on to the 5 cent coin. He quickly turns around to open his register and gives me a 10 cent coin back.)

Cashier: “That should do it. Right? I mean, thanks?”

Me: “Not at all. I hope you have happy holidays!”

Guard: “More people should be like you.”

Me: “Well, it was only a small amount. But I was taught that a better world starts with your own actions. Happy holidays!”

Guard: “Happy holidays!”

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