Ending His Competitive Streak
(I am a customer, picking up a few things for a project at home. I get my things and go to the cash registers to check out. I arrive in the middle of an argument between a cashier and a customer.)
Customer: “I don’t care what your policy is; you have to match this price!”
Cashier: “I am sorry, sir, but as I have already told you, we can’t price match unless it is the exact same product. This is [Brand #1] and that advertisement is for [Brand #2].”
Customer: “They would do this at [Competitor]!”
Cashier: *reaches into pocket of her apron, pulls out a sheet of paper, and hands it to the customer* “Well, sir, you are welcome to go to [Competitor].”
(The customer then yells in frustration and storms off. I get up to the cashier and set my things on the counter.)
Me: “What was that you just gave him?”
Cashier: “He comes in at least once a week to try some scam to get stuff for cheap or free, and I got sick of it. He almost always ends with ‘they do this at [Competitor]’ and I figured, since it is my last week here before I go back to school, I would give him directions and a map to the nearest [Competitor] store.”
Question of the Week
Tell us about a customer who got caught in a lie!