Enchilada-rama
(I am waiting on a group of elderly people.)
Me: “Are we all decided on what we want to order?”
Customer #1: “Where’s the enchiladas on here?” *she waves the menu around*
Me: “We don’t have enchiladas.”
Customer #1: “Yes, you do!“
Me: “No, we have never sold enchiladas. Can I offer you something else?”
Customer #1: “Don’t talk to me like I’m stupid! Get me your manager!”
(I go and get my manager and explain the situation. He lets out a long sigh and approaches the table.)
Manager: “What’s the issue I can help you with, ma’am?”
Customer #1: “I WANT ENCHILADAS! YOUR RUDE WAITRESS LIED TO ME; I KNOW YOU HAVE THEM!”
Manager: “We don’t have enchiladas; we have never had enchiladas on our menu.”
Customer #1: “YES, YOU DO!”
Manager: “Ma’am, we sell burgers.”
Customer #1: “Stop lying!”
Customer #2: *in booth next to them* “You dumb b****, if you want Mexican food go to [Fast Food Place]. Leave these poor people alone. Not everyone should have to deal with your stupidity!”
Question of the Week
Have you ever served a bad customer who got what they deserved?