Enabling A Magical Christmas Gathering

, , , , , | Hopeless | March 2, 2018

(I work in an online store that sells ‘Magic: The Gathering’ cards. It is almost Christmas.)

Me: “Thank you for calling [Company]. My name is [My Name]. How can I help?”

Boy: *sounds about 15* “Hi, I’m building a deck for a Christmas tournament tomorrow, and the shop that I ordered the cards from has just told me that they are out of [Card]. It’s sold out everywhere, even on your site. I don’t want to be that guy, but do you have any in stock that were not loaded onto the website?”

Me: “I’ll check for you.”

(Sure enough, I find we have some.)

Me: “Good news: we do! You can check them out on the website. If you choose the international shipping option, I’ll use a courier service; it should be there tomorrow.”

Boy: “Thank you so much. You are a lifesaver!”

(Three days later, I got a package. It was a box of chocolates, a picture of the boy holding a trophy, and a note: “Thank you so much! I managed to come first. Enjoy these!” I love my job.)

1 Thumbs
640
VOTES