Enabling Customers Allows Them To Live In Their Own Fantasy, And That’s Final

(I’m a manager at a grocery store. While I’m briefing the afternoon shift, I get a customer call through on my handheld. I decide to take it, thinking it is important.)

Me: “[Store]. [My Name] speaking. How may I help you today?”

Customer: “Seymour’s mum is Anima’s fayth, right?”

Me: “Um… Yes?”

Customer: “And we see them both in Zanarkand, with his mum saying he had to destroy Sin?”

Me: “Correct.”

Customer: “So… does that mean that Anima is Seymour’s final aeon?”

Me: “I guess. I don’t know if it’s something Square has confirmed, but as a theory, I suppose it works.”

Customer: *to someone else on their end* “I told you!”

Me: “Is there anything else I can help you with today?”

Customer: “Oh, no, thank you. I just heard you singing Suteki Da Ne the other day and thought you’d be a good second opinion. Thanks for the help!” *hangs up*

(I stared, dumbfounded, at my phone, with my afternoon shift looking equally confused.)