Empty Threats Over Full Coffee

| Right | February 18, 2014

(I’m currently a greeter, but whenever there’s a line for a movie I go help take tickets. We’re near the end of the line when I see a woman with a large coffee cup that’s not from our cafe.)

Me: “I’m sorry, ma’am, but we don’t allow outside food or drink.”

Customer: “But you don’t serve coffee here.”

Me: “Actually, ma’am, we have a cafe just on the other side of the concessions.”

Customer: “Well, their coffee’s crap.”

Me: “I’m sorry, but I can’t let you bring that into the theater.”

(The customer SPIKES her full coffee cup into the nearby garbage can.)

Customer: “I’m never buying any food from you again!”

(She storms into the theater. My coworker, who finished the line while I was dealing with the customer, looks at me.)

Coworker: “What kind of threat was that? She’s not buying anything from us NOW!”


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