Employee Of The Year
Customer: “I’m looking for a book.”
Me: “Were you after a particular book?”
Customer: “Yeah.”
Me: “What was the title?”
Customer: “I can’t remember.”
Me: “Do you know who the author is?”
Customer: “No.”
Me: “Do you remember what it’s about?”
Customer: “I saw it recently…”
Me: “Can you tell me anything at all about it?”
Customer: “It had a nondescript cover.”
Me: “…”
(And I found it!)
Question of the Week
Have you ever served a bad customer who got what they deserved?